Shipping & Delivery

Delivery made simple

We want your Booply order to reach you safely and without unnecessary fuss. Below you’ll find the key information about how we prepare and deliver your order.

UK delivery

We currently deliver throughout the United Kingdom. Standard delivery usually takes 2–4 working days after dispatch. Working days do not include weekends or UK bank holidays.

Delivery cost

We offer free UK delivery on orders over £20. For orders below £20, the available delivery option and its cost are shown clearly at checkout before payment.

Order processing

We aim to prepare and dispatch orders as quickly as possible. Once your order has been dispatched, we’ll send a confirmation email. Tracking details will be included whenever the selected delivery service provides them.

Delays

Occasionally, delivery may take a little longer because of busy periods, severe weather or courier disruption. If your order has not arrived within the expected timeframe, please contact us and we’ll help investigate.

Delivery address

Please check your delivery address carefully before placing your order. If you notice a mistake, contact us as soon as possible. We can update it only if the order has not already been dispatched.

Damaged or incorrect delivery

If your order arrives damaged, or you receive the wrong item, please contact us with your order number and photographs of the product and packaging. We’ll arrange the appropriate solution and cover reasonable return costs where the issue is our fault.

Need help?

Email us at contact@booply.co.uk. We aim to reply within one working day.

Last updated: 28 August 2026